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Water Quality - Diptubes in Water Heaters
Water Heater Makers Agree to Settle Dip Tube Suit

A federal district judge has given preliminary approval of a settlement of nearly a dozen class-action lawsuits against six national manufacturers of water heaters with defective plastic dip tubes that have caused considerable consumer problems.  Judge Howard F. Sachs of the Western District of Missouri Division agreed to allow the manufacturers to reimburse customers up to $175 each for already-completed repairs to their water heaters and to compensate plumbers up to $185 for replacing a dip tube and flushing pipes.

The cases were filed in 1999 in Michigan, Missouri, and other states against tank manufacturers Rheem, A.O. Smith, Bradford White, American Water Heater, Lochinvar, and State Industries.  The settlement allows for replacement of nearly 14 million dip tubes manufactured between August 1993 and October 1996 by Perfection Corp., which chose not to be part of the settlement.  Perfection has acknowledged that during that time it made tubes without a key chemical ingredient, according to the Kansas City Star.

Dip Tube Lawsuits
Dip tubes are an internal pipe that extends from the cold water inlet nearly to the bottom of the hot water heater.  Normally, the tube directs cold water to the bottom where it will be heated before rising to the top of the heater.  Many older heaters have copper dip tubes, but the defective ones in the lawsuit were made of plastic that deteriorated over time, decreasing the effectiveness of the heater, clogging faucets and pipes with plastic chips, and prompting many customers to call their water suppliers with complaints about contaminated water.

The court order is preliminary to a hearing in April, but customers can begin filing claims through Crawford & Co., the company hired to administer the settlement.  For more information, call 800-329-0561.