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Water Quality - Diptubes in Water Heaters
Water Heater Dip Tubes-Why all the Fuss?

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Re-printed from Opflow magazine, distributed by the American Water Works Association (AWWA).  They may be reached online at http://www.awwa.org.
by Danny T. Hutchins, PhD
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In 1995, the Charter Township of Clinton (Mich.) Water and Sewer Department investigated complaints at an apartment building for seniors.  In two apartments, tenants had found small, white or light green-tinted particles in their aerators and strainers and had problems with pressure and flow in their hot water supplies.    The investigating crew removed strainer screens in the dishwasher, the aerator screen on the kitchen sink, and the showerhead in  both apartments.  

In the first apartment, the sink aerator was plugged with white granular or eggshell-like particles. The tenant said she had to clean the aerator every other day. She also said the sink fixture had become plugged so badly that it had to be completely taken apart. Water to her washing machine and dishwasher had been completely blocked. The crew found that the hot- water temperature at the kitchen sink was 141°F(60°C).

In the second apartment, the sink aerator and the showerhead were partially plugged with the particles.  The tenant said that he often ran out of hot water much more quickly than when he  had first moved into the apartment.  The hot-water temperature at the kitchen sink was 128°F(53°C).

Samples of the particles and the hot and cold water were collected from both apartments.  Initially, the particulate material collected was tested to determine what percentage of the sample if any, consisted of calcium or magnesium.  No calcium or magnesium was found.  Portions of the sample were observed through a surface microscope at 100 x, 1,000 x, and 1,500 x.  Pieces of the sample had smooth sides and a non-crystalline structure.  Further analysis indicated that the sample was some type of plastic.  To validate the analysis, it was decided to remove and dissect one of the two water heaters.

The mechanical staff removed the hot-water heater from one of the apartments and replaced it with a 40-gal(150-L) heater.  The crew also cleaned the strainers in the dishwasher and washing machine and the aerators in the kitchen, lavatory, and shower fixtures.

Water Heater Autopsy
The water heater was cut open to analyze the epoxy lining, dip tube, drain plug, and any plastic plugs, washers, or seals that might have been used as part of the heater's construction.  As soon as the heater tank was opened, it was obvious that the dip tube was missing.  The epoxy coating was intact but exhibited serious damage.  On the tank wall were a dozen spots where a white, oatmeal-like paste was the same plastic material taken from the apartment aerators.

In the bottom of the heater, larger pieces of tube were found.  When examined, several of the pieces crumbled into a grain-like mush.  Analysis of the tube-shaped pieces and the oatmeal-like paste showed that they were the same material as the samples collected from the aerators and strainers-plastic dip tube.